Refund policy
Last updated October 13, 2026. Paddle processes payments and refunds for Expenvo.
14 day refund
You can request a full refund within 14 days of a Pro charge, including the first payment and a renewal. Email [email protected] or use the link in your Paddle receipt. Tell us the email on the Expenvo account. Paddle refunds the original payment method. We do not store your card.
After 14 days
You can stop Pro at any time. You keep Pro until the end of the time you already paid for, and we do not bill the next period. We do not refund part of a month after the 14 day window, except where consumer law requires it. Nothing in this policy limits rights you have under US state consumer law, Canadian provincial consumer law, the EU Consumer Rights Directive, or UK consumer law.
What is not refundable
The free plan has nothing to refund. We do not refund charges from your bank, your card company, or a store you decided to keep paying. Those are between you and them. Expenvo estimates are not a promise of a particular saving.
Prices are charged in USD. Tax is handled by Paddle. If you dispute a Pro charge with your card company, Paddle will ask us for this policy and your account status.