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How to ask about a United Explorer card fee

The card Chase publishes under this name is the United Explorer Card. The page prints a $0 intro annual fee for the first year, then $150. Partner credits on that page are not a waiver of the annual fee. Asking Chase to remove a fee already charged is a request.

Last updated: October 19, 2026

Last checked: Oct 2026

The $150 after the first year

Opened 19 October 2026. The United Explorer Card page prints $0 intro annual fee for the first year, then $150. The page says you pay no foreign transaction fees on purchases outside the United States. It describes adding an authorized user and does not print a separate annual fee for that user in the annual fee line. Do not invent one.

The same page lists partner credits, including a $100 United travel credit after $10,000 of spend in a calendar year, and other credits that require enrollment or a booking path. Those credits are benefits. They are not the annual fee coming off. United Quest and other United cards are different products. Match the name on the statement.

What to ask

Use the phone number on the statement if it is printed there. Have the date, the fee name, and the amount. Ask whether the charge is the annual fee for this card, a fee for an extra card, or a different product. Then ask the issuer to review the fee or remove it. They can say no. This page has no success rate. If the answer is no, ask the last day you can close so the next annual fee is not charged. This page does not tell you to close the card. How to ask about a card annual fee is the general page. The PDF steps are on how to download a Chase statement.

Upload the statement on Expenvo. The PDF stays on your device. Expenvo lists the lines. It does not sign in to the bank or the card company, and it does not cancel a card.

Questions

Does United Explorer waive the annual fee every year?
The page prints $0 for the first year, then $150. It does not print a waiver for later years.
Is a United travel credit the same as waiving the annual fee?
No. The page lists those credits separately from the annual fee. Read the spend and booking rules on the card page before you subtract them from $150.
Does the page print an authorized user annual fee?
The annual fee line opened on 19 October 2026 does not print a separate dollar for an authorized user. Ask Chase if a line on your statement is for an extra card.
Will the issuer remove an annual fee it already charged if I ask?
They might, and they might not. Asking is a request. A benefit on the card page is not a promise to erase a fee already on the statement.

Sources

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