How to download a motusbank statement
motusbank was a digital bank owned by Meridian. In March 2025 Meridian and Coast Capital said motusbank would wind down, pending approval, and that deposit accounts would move to Coast Capital. If you can still sign in somewhere, download the PDF from the institution that actually holds the account. This page does not invent menu names for a site that was closing.
Last updated: October 19, 2026
Last checked: Oct 2026
What the credit unions published
Opened 19 October 2026. Coast Capital's March 26, 2025 release is the joint announcement with Meridian. motusbank was set to wind down, pending regulatory approval, within a year. Most lending held by Ontario residents was to move to Meridian in spring 2025. All deposit accounts, from every province, plus lending outside Ontario and a small set of Ontario lending, were to move to Coast Capital, pending approval and closing conditions. The release says members would get guidance, support channels would stay open until closure, and motusbank deposits remained eligible for CDIC insurance while motusbank was still operating. This page does not add a calendar date for the last day of the old login. A date that is not in that release would be a guess.
Coast Capital's later president and CEO message says Coast Capital welcomed nearly 7,000 members following the acquisition of motusbank's assets and liabilities, as that digital bank wound down. That sentence is Coast Capital speaking in the past tense about the move. It still does not print a click path inside the old motusbank site.
Which statement steps to use
Look at the logo on the sign in page and on the statement itself. If the account is at Coast Capital, follow how to download a Coast Capital statement. If the account is at Meridian, follow how to download a Meridian statement. A loan that moved and a chequing account that moved can land at different institutions. Ontario lending was described as mostly Meridian. Deposits were described as Coast Capital. Your letter from the credit union is the list that matters.
Do not type a password into a page that is only a maintenance notice, and do not follow a download link from a search ad. Use the credit union's own site, or the message in your account. A monthly fee after the move is the fee schedule of Coast Capital or Meridian, not a leftover motusbank table. How to waive a Coast Capital monthly fee and how to waive a Meridian monthly fee are those pages.
If you still need an old PDF
Save any statement you can still open. One PDF per month is enough for a later question about a fee. If the old site will not sign you in, call the credit union that sent the transition letter and ask how to get a copy of a statement from before the move. This guide does not invent a copy fee, because the March 2025 release does not print one.
Manulife Bank is a different bank, even though both names are easy to mix up with other Manulife products. Manulife Bank statements are on how to download a Manulife Bank statement.
Upload the statement on Expenvo. The PDF stays on your device. Expenvo lists the lines. It does not sign in to the bank or the card company, and it does not cancel a card or a purchase.
Questions
- Is motusbank the same as Manulife Bank?
- No. motusbank was Meridian's digital bank. Manulife Bank is a separate bank with its own statement steps. Use the name on your sign in page.
- Did deposit accounts move to Coast Capital?
- The March 26, 2025 release says all deposit accounts from all provinces were to move to Coast Capital, pending regulatory approval. Coast Capital later said it had welcomed nearly 7,000 members after that acquisition. Confirm with the letter in your account.
- Where do I download the statement now?
- If the screen is Coast Capital, use the Coast Capital statement guide. If the screen is Meridian, use the Meridian statement guide. This page does not invent a motusbank menu.
- What if the old login is down?
- Use the phone number or secure message from the credit union that wrote to you about the move. Do not pay a fee a random page invents. The 2025 release does not print a statement copy fee.
Sources
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